Managed technology supports growing business.
As a small business owner or manager, your productivity depends on technology that is working for you. Down time increases frustration and hinders productivity, ultimately affecting your business profitability. Managed technology that is working for you serves as a seamless support as you grow your business.
Our Managed IT for Small Business approach goes beyond focusing solely on limiting downtime to building an integrated technology platform that is optimized for your business, including:
- Web and local software
- In-office and mobile computers
- Mobile devices
- Servers
We realize that at some point every business ends up in a short-term technology crisis. This may be what brought you to our site. For this reason our Ascend Technology Plan begins with this in mind.
Ascend Technology Plan: Managed IT
Phase One: Solving specific and pressing technology challenges that have or may pose immediate down time.
Objective: Ascend beyond immediate down time or technology-related frustration, including alleviating any current technology challenges.
Common services: Out of date virus definitions, failing hardware, software in need of updating, security threats, virus infections.
Phase Two: Developing short-term objectives to support a solid period of stable technology performance.
Objective: Ascend beyond existing technology solutions that pose downtime risks within the next month to six months or that currently cause a moderate to drastic reduction in productivity.
Common services: Software subscriptions (antivirus, antispyware), old network infrastructure.
Phase Three: Designing and implementing (over a timeline we decide together) a proactive and holistic technology solution that makes you work more efficiently and supports productivity through stable technology performance.
Objective: Ascend beyond a reactive technology approach through implementation of custom plan which considers your current needs, short- and long-term budget, growth objectives, and existing and emerging technology solutions.
Common services: Software and hardware upgrades, platform improvements, software/hardware to address specific business problems (document scanners, CRM)
