Telecommunications Consulting

You must have Internet and phone lines to run your business.  The question is, “Do you have the right resources to manage your telecommunications properly?”  Ascend Technology Services has the experience and expertise to turn your telecommunication problems into solutions.

Ascend Technology Services offers a variety of services to fit your company’s needs, including Phone Bill Audits and Telecommunication Project Management.

Phone Bill Audits:

How long has it been since you took a look at your phone bill?  80% of phone bills have errors in them that could be costing you hundreds.  We can save you up to 20% on your phone bill every month.

Ascend Technology Services can help you manage your phone bills and save money.  We understand that managing multiple phone lines can be a hassle.  That’s why our phone bill audits are simple and to the point.

  • Need Analysis- We will uncover your telecommunication needs by examining your phone bills, phone equipment, broadband providers, and your goals for future growth.  We will then create a needs analysis that is tailored to your company’s needs and budget.
  • Provider Recommendations- After getting to know your needs, we contact all available telecommunications providers to find the best deals for you.  Then we lay them out for you and make our recommendation based on the right option for your business.
  • Implementation Services- Ascend Technology Services will take all the pressure off your shoulders with our Implementation Services.  When you are ready to make your decision, we can handle the switch for you.  From contacting providers to insuring the right phone service is provided, we will make sure everything is taken care of, so you don’t have to.

Telecommunication Project Management:

From relocating full phone systems to integrating your phone with your computer networks, telecommunication projects can be a hassle for any business owner.  Plus, any unforeseen problem can cut off employee production for days.  Ascend Technology Services has the professionals to make sure any telecommunications project is seamless, no matter what the issue.

  • Changing phone systems- Changing phone systems can be confusing and mistakes are costly.  We can take the guesswork out and insure a smooth transition.
  • Changing Data lines- Similar to phone lines, your Internet is pivotal to running your business.  When you’re ready to change data lines, we have the know how to keep you up and running.
  • Moving phone systems between offices- When changing offices it is important to have an expert disassemble, move, and reassemble your phone system.  If something happens in the move our trained professionals will come in and address any issues that may have occurred.  Can a mover do that?  Our team of experts will make sure everything is taken care of, so you can get back to business.
  • Phone system expansion or downsizing- Your company’s needs have changed over time.  We can help you grow or shrink your phone system, depending on your needs.  We can also provide you with other options that may save your company money by using 21st century telephone technologies.  If your company is going through a change, it’s time your phone system changed too.
  • Network Integration- Providing optimum customer service is very important to you and your business.  Through network integration you can bring your database, computer network, and phone system together.  By integrating, your representatives will be ready with your customer’s account information and service record when they call, bringing them more value and saving you time.